Launching your own MVNO: Navigating the new world of telecom monetization
Launching your own MVNO: Navigating the new world of telecom monetization
Matt and his special guest hosts are joined in Barcelona by industry leaders from AWS and Appledore to discuss digital transformation, telecom monetization and more.
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Mar 4, 2024
Launching your own MVNO: Navigating the new world of telecom monetization
Join Matt Roberts and guest host Galit Dan, Head of SaaS Business Development at Amdocs as they sit down with Antonello Arpino, Head of Operations Simplified at AWS, to explore the impact of cloud technology on digital brands and MVNOs. Antonello elaborates on how digital transformation is now fully enabled by the advanced capabilities of cloud technology.
Later, Matt and guest host Tomer Gingold, Head of Amdocs Monetization Experience Business Unit at Amdocs interview John Abraham, Senior Analyst at Appledore to discuss all things telecom monetization, making systems more efficient and more. Don’t miss this episode!
“All the interactions are actually happening through non-human, system-type channels. That's what people are used to today when dealing with digital native businesses like Airbnb, Uber, or Amazon itself. We want to provide the same type of experience for telco customers as well.”
"We know that there is no replacement for the human touch, but when you're searching for specific text, notes, or information, or even when you're feeling a bit lazy, you can use AI to get inspired. Ideas will come to you. It's really all-encompassing when it comes to text and the information you need."
“Telco context is going to be the secret sauce that differentiates true experience and, you know, the mediocre ones.”
“In order for that to work? And in order for that to make an impact, you need all your AI engine to be relevant, to give you the relevant answers in that context that you need. So you need to train them and they need to understand billing. They need to understand service provider. They need to understand telecom. I think this is the key.”
