"When you have everything integrated with Amdocs OSS, you can act very quickly to deliver services to support the customer, to understand customer needs better and gain a much clearer and holistic view of the customer."
Results Achieved
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Faster time to market for new products which drives subscriber increases |
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Consolidated over 83 different network inventory repositories |
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Improved customer service through a more accurate and clearer view of customer needs |
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50% reduction in service design and fault analysis times |
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Reduced time to provision products and services by 20% |
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Improved network CAPEX by $180K p.a. |
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Delivered significant cuts in OPEX |