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30 Years of Excellence

1982 - 2012



Heritage Timeline    Infographic
Timeline Infographic (PDF)


Amdocs has come a long way since selling its first directory publishing system. Follow the company’s development as it entered new markets, established development centers around the world and built an ever–growing customer list.

TIMELINE
  • 1982 – Aurec Information and Directory Systems (today known as Amdocs) founded; Boaz Dotan appointed CEO
  • 1982 – ITT Yellow Pages win – Ireland, Puerto Rico, South Africa, Portugal
  • 1984 – Southwestern Bell Yellow Pages win – Advanced Directory Systems II (ADS–II) development agreement
  • 1985 – Southwestern Bell acquires 50% of Amdocs
  • 1985 – Bell Atlantic Yellow Pages win
  • 1985 – AT&T Thailand Yellow Pages win
  • 1986 – Telecom Australia (today Telstra) White Pages win
  • 1988 – Pacific Bell Yellow Pages win
  • 1988 – GTE Yellow Pages win
  • 1989 – Telecom Australia Yellow Pages win
  • 1991 – Enter the wireline telephone market: Southwestern Bell Telephone (SWBT) win – Billing system development agreement
  • 1992 – Nynex Yellow Pages win
  • 1993 – Enter the mobile market: Southwestern Bell Mobile Systems (SBMS) win – Ensemble Customer Care & Billing (CC&B) development agreement
  • 1993 – US West wireline Billing win
  • 1994 – Develop new generation of Yellow Pages system (NewGen)
  • 1995 – Avi Naor appointed CEO
  • 1995 – Enter European mobile market: Vodacom and Vodacall (Vodafone UK) Ensemble Billing win
  • 1995 – Bellsouth wireline Mediation win
  • 1996 – US Cellular Ensemble Billing win
  • 1996 – Bell Atlantic wireline Billing win
  • 1996 – Telecom Ireland wireline Billing win
  • 1996 – Deutsche Telekom wireline Billing win
  • 1996 – RH Donnelley Yellow Pages win
  • 1996 – Establish development center in Cyprus
  • 1997 – One To One (UK) Ensemble Billing win
  • 1997 – Sonofon Denmark Ensemble Billing win
  • 1998 – Initial Public Offering (IPO) – NYSE:DOX introduced to the market
  • 1998 – Order Management System (OMS) launched
  • 1998 – Vodafone Netherlands Ensemble Billing win
  • 1998 – Mannesmann AG Germany Ensemble Billing win
  • 1998 – Vodafone Austria Ensemble Billing win
  • 1998 – Mobilkom Austria Ensemble Billing win
  • 1998 – Netcom Norway Ensemble Billing win
  • 1998 – T–Mobile Germany Ensemble Billing win
  • 1998 – Talk line Germany Ensemble Billing win
  • 1998 – Telstra Yellow Pages Managed Services win
  • 1998 – Ameritech Yellow Pages win
  • 1998 – Southern New England Telecom (SNET) Yellow Pages win
  • 1998 – Digifone Ireland Ensemble Billing win
  • 1998 – Orange Switzerland Ensemble Billing win
  • 1998 – Four Ensemble wins in Brazil
  • 1998 – Rogers Wireless Ensemble Billing win
  • 1998 – Japan Telecom Ensemble Billing win
  • 1999 – Enter Managed Services market: ITDS acquisition and Nextel modernization Ensemble Billing Managed Services win
  • 1999 – TeleDenmark (TDK) Ensemble Billing win
  • 1999 – Cellcom Ensemble Billing win
  • 1999 – VoiceStream (T–Mobile USA) Ensemble Billing win
  • 2000 – Enter the IP/ISP market: Solect acquisition
  • 2001 – Bell Canada Managed Services win – Amdocs and Bell Canada establish Certen joint venture
  • 2001 – Enter Customer Relationship Management (CRM) market: Clarify acquisition
  • 2001 – Ceski Telecom wireline Ensemble Billing win
  • 2001 – Belgacom wireline OMS win
  • 2001 – Bezeq Ensemble Billing win
  • 2001 – BellSouth Yellow Pages (BAPCO) Managed Services win
  • 2001 – Telefonica wireline UPS Billing win
  • 2001 – Enter East European market: VimpelCom end–to–end Ensemble billing and CRM win
  • 2002 – Dov Baharav appointed CEO
  • 2002 – Enter APAC BSS market; enter prepaid market: end–to–end convergent prepaid and postpaid Billing and CRM win in APAC
  • 2002 – Launch Enabler Billing product
  • 2003 – SBC Directory Operations (SBCDO) Yellow Pages Managed Services win
  • 2003 – Dex Media Yellow Pages modernization Managed Services win
  • 2003 – Amdocs acquires Bell Canada's share in Certen joint venture
  • 2003 – Enter the mobile Mediation market: Xacct acquisition
  • 2004 – Establish development center in India
  • 2004 – Amdocs unveils new brand and logo
  • 2004 – Enter the Financial Services market: ABN Amro win
  • 2004 – Telkom South Africa consolidated wireline, CRM, Billing and Order Management win
  • 2004 – Billing, CRM and Order Management win in APAC
  • 2005 – Launch first product portfolio – Amdocs 6 Portfolio & Services
  • 2005 – Enter Broadband Cable & Satellite market: DST Innovis acquisition
  • 2005 – Enter IPTV/triple–play market: Southwestern Bell (SBC) Project Lightspeed win
  • 2005 – Beijing Mobile Amdocs 6 Billing win
  • 2005 – Enter the Chinese market – Longshine acquisition
  • 2005 – Elisa (Finland) Amdocs 6 integrated customer management win
  • 2006 – Sprint–Nextel consolidation Customer Care & Billing Managed Services win
  • 2006 – Svyazinvest (Russia) Amdocs 6 integrated customer management win
  • 2006 – Enter the Digital Commerce market: Qpass acquisition
  • 2006 – Enter the OSS market: Cramer acquisition
  • 2006 – Telstra OSS transformation win
  • 2006 – Stibo Graphic acquisition
  • 2007 – Expansion into growth markets: Sigvalue acquisition
  • 2007 – AT&T Ordering and wholesale platforms Managed Services win
  • 2007 – Launch Amdocs 7 Product Portfolio & Services
  • 2008 – Expand leadership in Personalization & Portal market: ChangingWorlds acquisition
  • 2008 – Expand leadership in broadband cable market: Jacobs Rimell acquisition
  • 2008 – Launch CES 7.5 Product Portfolio & Services
  • 2009 – Elisa mobile Billing Managed Services win
  • 2009 – Expand leadership in the Service Delivery Platform Market: jNetx acquisition
  • 2009 – Rogers CES 7.5 cable modernization project win
  • 2009 – ICE (Costa Rica) OSS 7.5 win
  • 2010 – Claro Brazil modernization project win
  • 2010 – Expand leadership in mobile advertising: MX Telecom acquisition
  • 2010 – Realign strategy in China & divest majority holdings in Longshine
  • 2010 – Launch CES 8 Product Portfolio & Services
  • 2010 – Sensis (Telstra Yellow Pages) Managed Services win
  • 2010 – Amdocs CES Turbo Charging win at a European service provider
  • 2010 – U.S. Cellular CES 8 business transformation win
  • 2010 – Eli Gelman appointed CEO
  • 2011 – Bridgewater acquisition
  • 2011 – AT&T launches Innovation Center in Amdocs Ra’anana
  • 2011 – BSS transformation win at a North America customer
  • 2011 – Breakthrough win at a large service provider in the emerging markets
  • 2011 – Next–generation BSS framework agreement with one of the largest wireless providers in Europe
  • 2011 – BSS transformation win at a European customer
  • 2011 – BSS transformation managed services win at an APAC customer
  • 2011 – Launch 8.1 Product Portfolio & Services
  • 2012 - Amdocs marks its 30th anniversary and unveils a new brand positioning
  • 2012 - TIM Brasil five-year BSS/OSS managed services win, marking Amdocs’ first managed services agreement in Latin America and its first OSS managed services win
  • 2012 - Vodafone Netherlands BSS transformation and managed services win
  • 2012 - Globe (Philippines) BSS Transformation win under seven-year agreement
  • 2012 - Comcast multi-year software and services win
  • 2012 - DIRECTV five-year Pay TV contract expansion
  • 2012 - Launch Machine to Machine (M2M) solution
  • 2012 - Managed services agreement at a large European wireless service provider
  • 2012 - Sprint seven-years managed services contract extension, including support of Virgin Mobile USA and Assurance Wireless brands
  • 2012 - Integration services win at a major North American operator
  • 2012 - Managed services agreement in southeastern Europe
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