Core topic areas for the B&RM SIG include:

Realizing the Full Value of Billing Systems and Processes

• How can innovative uses of billing positively impact the attractiveness and success of new service offerings?
• As strategies focus more on service convergence and in response to changing market dynamics, which BSS alignment options are best in the short and long term?
• What do service providers need to know in order to fully benefit from IMS? Firstly, that it's more than just a network issue...

Managing partnerships

With the number of business partners growing and diversifying (MVNOs, media outlets and content providers are a few examples):

• How can service providers make sure that they are managing the complex revenue chain efficiently enough?
• What are the new requirements for settlement facilities between partners in the telecom industry?

Maximizing the Value of Customer Usage Data

• Are service providers doing enough to capitalize on the potential of customer usage data that they are storing and managing within their systems?
• Using this data properly can have a real positive impact on customer service and can even drive new service revenues; how can a converged mediation system turn this into a reality?

The B&RM SIG is targeted at IT & marketing professionals, as well as at decision makers within the existing Amdocs user community.

Members of the B&RM SIG program will be able to:

• Share ideas and best practices with other SIG members on how to get the most value out of their billing systems and related revenue management components in order to meet the demands of next generation services and networks.
• Leverage Amdocs thought leadership to better manage challenges such as convergence, IMS and revenue assurance, and hear insights and research from industry experts.
• Influence product planning for Amdocs Revenue Management division and have early exposure to product roadmaps.