Part of the Telefonica group of companies spanning more than 206 million customers across Europe, Africa and Latin America, Telefonica O2 Slovakia launched its commercial operations in early 2007. “Telefonica 02 Slovakia needed an end-to-end billing system that guaranteed superior customer service and an innovative customer experience up and running in a matter of months,” said Juraj Sedivy, chief executive officer at Telefonica O2 Slovakia. “With a history of successful deployments in other Telefonica markets, including Spain and the Czech Republic, we knew Amdocs would deliver. The Amdocs Billing StartPack met our requirements for advanced billing capabilities and a rapid deployment and has enabled us to achieve our objectives. This was a win-win situation for us with the project delivered on time and on budget.”
The Amdocs Billing StartPack, an advanced solution that incorporates pre-defined products, business processes, implementation services and interfaces, is tested and ready for deployment to deliver a cost-effective billing solution in a few months. The StartPack incorporates pre-integrated and market-proven Amdocs products for convergent support across voice, data and content services. The solution features a single rating engine, a single billing gateway and a product catalog, promoting data integrity and allowing the provider to offer customers a consolidated bill across all offerings. The business processes included within the solution build on Amdocs’ best practices and history of more than 25 years of successful delivery to the communications industry.
“The Amdocs Billing StartPack is yet another solution that demonstrates our commitment to deliver against the Amdocs CES – or Customer Experience Systems – Blueprint,” said Charles Born, vice president of corporate communications, Amdocs. “Highly scalable, the Amdocs Billing StartPack addresses both the business processes and IT challenges required to help Telefonica O2 Slovakia deliver more profitable customer experiences as it grows its market share.”
About the Amdocs CES (customer experience systems) BlueprintThe Amdocs CES Blueprint is the first visionary outline of the operating environment service providers need to establish in order to transform from providers of utility voice, data and video services into purveyors of the digital lifestyle. The blueprint allows providers to deliver a seamless customer experience-personalized, participatory and timely across any service, location and device. Adhering to current and evolving industry standards, the Amdocs CES Blueprint leverages Amdocs comprehensive business processes best practices based on real-world scenarios, resulting in a compelling vision for the successful convergent service provider of the future. The Blueprint transcends traditional business support systems (BSS), operations support systems (OSS) and service delivery platforms (SDPs), and encompasses all current and emerging customer experience business processes.
About AmdocsAmdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience(TM) at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.84 billion in fiscal 2007, Amdocs has more than 16,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at http://www.amdocs.com .
Amdocs Forward-Looking StatementThis press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2007, filed on December 3, 2007 and in our quarterly 6-K furnished on February 11, 2008.
Media Contact:Smita RodeWeber Shandwick for AmdocsTel: 1-212-445-8226E-Mail: firstname.lastname@example.org