|
|
Amdocs Introduces Breakthrough “Turbo Charging” Technology for Unprecedented Online Charging Performance and Cost Effectiveness
|
|
Internal benchmarking finds new charging product enables thousands of transactions per second, significantly reducing hardware required to support charging processing
|
ST. LOUIS and MONTREAL - June 17, 2008 - At its Amdocs InTouch 2008, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced a new technology called "Turbo Charging," developed for real-time, complex event processing and improved charging performance. The technology enables service providers to support massive subscriber growth without substantial hardware investment, leading to significantly reduced hardware costs and lower total cost of systems ownership.
In fourth quarter of calendar year 2008, Amdocs will announce the availability of Amdocs CES - Charging 7.5T - a new product for large-scale convergent charging operations, based on the Turbo Charging technology. Amdocs CES – Charging 7.5T will allow real-time processing of hundreds of millions of events during peak hours over low-cost hardware (such as blade servers), while supporting the comprehensive billing functionality associated with Amdocs CES – Billing 7.5.
PT Excelcomindo Pratama (XL), a leading mobile service provider in Indonesia and part of the TM group Malaysia, has deployed Amdocs' billing and rating, customer management and partner settlement for convergent prepaid-postpaid support for its large customer base. "XL's subscriber base has grown significantly each year for the past five years, and we expect this growth rate to accelerate," said Dian Siswarini, managing director of Network and Information Technology at XL. "Adding more and more hardware to support the explosive volume of transactions has become a matter of routine, and maintenance and floor space is also part of the equation. Amdocs CES - Charging 7.5T, based on the innovative Turbo Charging technology, will allow us to support twice as many subscribers without additional hardware investment."
Guy Dubois, executive vice president of Amdocs, said, "In prepaid markets where the average revenue per user is low, such as the market where XL operates, the ability to support subscriber growth at low cost can have a huge effect on the long-term viability of the underlying business model, and help free resources to invest in customer-focused initiatives. With Amdocs' Turbo Charging, service providers can benefit from the flexibility of a sophisticated charging engine without sacrificing online performance or TCO."
"Amdocs CES-Charging 7.5T and HP BladeSystem servers are tested and tuned to help customers save money, increase flexibility and reduce power usage," said Ananda Subbiah, vice president of Solutions, Communications, Media and Entertainment at HP. "In early 2009, HP will refine this joint performance commitment with Amdocs, and benchmark Amdocs Charging 7.5T on our HP Integrity blade servers. We expect this will provide even greater benefit for our joint customers."
"Combining the Amdocs Charging 7.5T release with IBM's Power Systems™ platforms will deliver significant benefits – not only in solid performance improvements, but also in power savings, which is a major concern of our clients in today's environment," said Jim Pertzborn, vice president of Telecommunications Industry, Systems and Technology Group at IBM.
About Amdocs Customer Experience Systems (CES)
Amdocs CES, introduced in January 2008, is an integrated portfolio that delivers the operating environment service providers need to transform from providers of utility voice, data and video services into purveyors of the digital lifestyle. Amdocs CES allows providers to deliver an optimal customer experience—personalized, participatory and timely across any service, location and device. The Amdocs CES portfolio leverages Amdocs business process best practices based on real-world scenarios, and transcends traditional business support systems (BSS), operations support systems (OSS) and service delivery platforms (SDPs) to enable service providers to address both current and emerging customer experience business processes. Amdocs' unique business model focuses on enabling its customers to create differentiation and build brand, loyalty, profitability and competitive leadership.
About Amdocs
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience(TM) at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.84 billion in fiscal 2007, Amdocs has more than 17,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at http://www.amdocs.com.
Amdocs Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2007, filed on December 3, 2007, and in our quarterly 6-K furnished on February 11, 2008 and on May 6, 2008.
Media Contact:
Steve Ortley
Weber Shandwick for Amdocs
Tel: +1-212-445-8470
E-Mail: sortley@webershandwick.com
|
|
|
|
|
|
|