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Azerbaijan's Bakcell Selects Amdocs for Convergent Charging & Service Delivery
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Amdocs Compact Convergence suite selected as platform for prepaid and postpaid customers
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ST. LOUIS and BAKU, Azerbaijan - June 3, 2008 - Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Bakcell, Ltd., the pioneer mobile service provider in Azerbaijan with more than 1 million subscribers, has selected Amdocs Compact Convergence suite to support its continued growth. Bakcell will use Amdocs' unified convergent charging platform as well as its service delivery and value-added-services system to support prepaid and postpaid voice, Short Message Service (SMS) and data services.
Bakcell's deployment of the Amdocs Compact Convergence suite, a full network-connected service enablement platform designed for high-growth markets, allows Bakcell to quickly and cost-effectively launch special rate plans, promotions and many value-added services, such as ringback tones and missed call notification. Using the Amdocs solution, Bakcell will be able to charge customers for services via any payment method and in real-time. Bakcell will also use Amdocs to implement a disaster data recovery system to back up its customer information.
"Using Amdocs Compact Convergence, we will be able to dramatically reduce our time to market for new services, and enjoy the operational flexibility and agility we need to continue our rapid growth in the Azeri market," said Martin Quirke, chief executive officer of Bakcell. "The Amdocs solution will enable us to provide our customers a much broader service offering, more pricing options, and an enhanced and personalized customer experience."
About Amdocs Customer Experience Systems (CES) Amdocs CES, introduced in January 2008, is an integrated portfolio that delivers the operating environment service providers need to transform from providers of utility voice, data and video services into purveyors of the digital lifestyle. Amdocs CES allows providers to deliver an optimal customer experience—personalized, participatory and timely across any service, location and device. The Amdocs CES portfolio leverages Amdocs business process best practices based on real-world scenarios, and transcends traditional business support systems (BSS), operations support systems (OSS) and service delivery platforms (SDPs) to enable service providers to address both current and emerging customer experience business processes. Amdocs' unique business model focuses on enabling its customers to create differentiation and build brand, loyalty, profitability and competitive leadership.
About Amdocs Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience(TM) at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.84 billion in fiscal 2007, Amdocs has more than 17,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at http://www.amdocs.com.
About Bakcell Bakcell Limited is a leading GSM and WiMAX operator providing services throughout the republic of Azerbaijan. Bakcell is currently experiencing a period of rapid growth following recent network investments and expansion in its network coverage and capacity. Bakcell is committed to providing the best nationwide coverage in Azerbaijan and become the country's mobile operator of choice. Bakcell was originally formed in 1994 as a joint venture between GTIB and the Ministry of Communication of the Azerbaijan Republic and provided analogue (ETACS) service until the introduction of GSM service in 2000. Following the completion of the company's privatization process in December 2003, Bakcell is 100% under private ownership.
Amdocs Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2007, filed on December 3, 2007, and in our quarterly 6-K furnished on February 11 and May 6, 2008.
Media Contact:
Garland Harwood Weber Shandwick for Amdocs Tel: +1-212-445-8373 E-Mail: gharwood@webershandwick.com
Amdocs 1390 Timberlake Manor Parkway Chesterfield, MO 63017 USA www.amdocs.com +1-314-212-7000 tel +1-314-212-7500 fax
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