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Israel’s Pelephone Selects Amdocs to Support Launch of Value Added Services for New Network
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Amdocs Service Delivery and Control Solution enables creation and delivery of new services across both of the mobile operator’s networks
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ST. LOUIS - Sept. 25, 2008 - Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Pelephone Communications, Ltd., an Israel-based mobile service provider with more than 2.6 million subscribers, has selected the Amdocs Service Delivery and Control Solution to create, deliver and manage new services for its new Universal Mobile Telecommunications System (UMTS) network. Pelephone currently uses the same solution on its Code Division Multiple Access (CDMA) network and will expand its use to provide a consistent customer experience with the same kinds of services, user interface and self-care across both its networks.
Part of the Amdocs CES Portfolio, Amdocs Service Delivery and Control enables service providers to quickly launch a number of services, such as ringback tones, personal greeting and more to its subscribers quickly. The solution supports any network type and allows service providers to offer services to prepaid, postpaid and convergent subscribers.
"Extending Amdocs Service Delivery and Control to our new network will enable us to provide our customers the same rich experience across both of our networks," said Doron Kurtz, vice president of engineering and technology at Pelephone. "The Amdocs solution provides the agility and cost-effectiveness we need to support our continued growth in the Israeli market and improve our customers' experience. It's an easy and cost effective way for us to compete and capture new revenue streams without passing costs on to our subscribers."
About Amdocs Customer Experience Systems (CES)
Amdocs CES is an integrated portfolio that delivers the operating environment service providers need to transform from providers of utility voice, data and video services into purveyors of the digital lifestyle. Amdocs CES allows providers to deliver an optimal customer experience—personalized, participatory and timely across any service, location and device. The Amdocs CES portfolio leverages Amdocs business process best practices based on real-world scenarios, and transcends traditional business support systems (BSS), operations support systems (OSS) and service delivery platforms (SDPs) to enable service providers to address both current and emerging customer experience business processes. Amdocs' unique business model focuses on enabling its customers to create differentiation and build brand, loyalty, profitability and competitive leadership. Please visit http://www.amdocs.com/ for more information.
About Amdocs
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience(TM) at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.84 billion in fiscal 2007, Amdocs has more than 17,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at http://www.amdocs.com.
Amdocs Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2007, filed on December 3, 2007, and in our quarterly 6-K furnished on February 11, May 6 and August 11, 2008.
Media Contact:
Garland Harwood
Weber Shandwick for Amdocs
Tel: +1-212-445-8373
E-Mail: gharwood@webershandwick.com
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