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Cable, Satellite & Online TV: Media Convergence
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GROWING PROFITABLY IN THE POST-CONVERGENCE ERA
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Convergence is more than just a buzzword. It actually sums up an era of complete transition in communication, media and entertainment history from the traditional “provider-per-service” business model to the “all-services-from-one-provider” model. Cable providers were the forerunners of media convergence and broke ground with new business models and new technology platforms.
Today, operators are facing the new challenges of the connected world.
Analysts project that when you include machine-to-machine connections in your sums, there will be a trillions of connections on the planet before the next decade ends. At Amdocs, we believe that now, more than ever, operators (service providers) need to figure out how to run leaner, expand their business more quickly and retain customers by delighting them with great experiences. And we will help them to get there.
Eight Great Things about the Amdocs CES Portfolio:
| EXPAND QUICKER |
Prepare for a bandwidth-hungry world – Amdocs Service & Resource Management (OSS) solutions address the full responsibility of the OSS to provide network planning, service fulfillment, service assurance, inventory, asset management, discovery, and service management capabilities. Deployed at major multiple service operators (MSOs) and service providers around the globe, these solutions solve real business problems in real-time. What’s new? In the CES 8 release, we deliver operational packs to help MSOs manage backhaul capacity, metro-Ethernet services and FTTx build outs.
Reduce time to value - Creating and launching new services more efficiently never goes out of style. Our portfolio leverages an enterprise product catalog that is part of the foundation across our product set, and an extensive library of business processes pre-integrated into our packs. What’s new? With CES 8, we build on the good news of CES with tighter BSS-OSS integration, OSS and BSS Packs, and catalog-driven service delivery.
Support the connected life, in real time – The average service provider needs to support an ever increasing number of customer experiences every day. With success in the connected world depending on effectively transacting business in real time, the ground- breaking capabilities of Amdocs Turbo-Charging technology are a must.
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| DRIVE EXPERIENCE |
Innovation & profitability over next-generation networks – “Next-generation capabilities” are emerging through the connected-world networks. Whether you refer to them as PacketCable 2.0 or telco 2.0, these potential new services are often locked inside the very network equipment that makes them possible. We find innovative ways to release these service capabilities.
Drive unique customer experiences across touch points - Amdocs has ALWAYS been focused on one thing – helping service providers build stronger, more profitable customer relationships. Apps and Widgets have become another portal through which the customer experience is delivered. Amdocs provides next-generation customer management solutions that integrate tightly with back-office and operational support systems to meet the demands of connected customers and the intelligent devices they use.
Personalize & monetize customer interactions – Whether it’s labeled “over the top”, “online TV”, or “TV Everywhere”, content is being delivered to customers in ways that create powerful opportunities to leverage personalization capabilities. The CES 8 portfolio has personalization DNA that is unrivaled in the industry that can be used to innovatively apply customer intelligence in real-time.
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| RUN LEANER |
Do more with less – Amdocs’ delivery methodology and product focus are designed to maximize the service providers’ return on investment, while driving ownership costs down. What’s new? Our CES 8 release introduces Small Machine Architecture packs, the ability to run on Linux boxes, and stronger BSS-OSS integration to help our customers to “Run Leaner”.
Maximize network & IT utilization – Amdocs OSS planning solutions now include support for FTTx technologies, as well as next-generation infrastructure such as WiMax and LTE. |
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