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SEIZE EVERY RETAIL OPPORTUNITY
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Amdocs Retail Experience is a new solution that empowers service providers’ retail sales associates to seize every revenue opportunity in their stores while delivering a differentiated brand experience. The solution introduces a ground-breaking product, Amdocs Retail Interaction Manager. It integrates all the systems that play a role in retail store interactions, including business support systems (BSS) such as CRM, Ordering and Enterprise Product Catalog, as well as in-store systems such as point-of-sale and inventory management.
Benefits
- Reduce store handling times
- Reduce store rep learning curve
- Quickly hone in on the products and services that are most suitable for each customer
- Reduce the need for store reps to call the contact center to complete transactions
- Eliminate manual errors and revenue leakage
- Increase customer wallet share and drive average revenue per user (ARPU)
Products
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