Multichannel Self-Service

video: An entertaining (day in a life) product movie about how Multichannel Self Service affects the life of its user.

Amdocs Multichannel Self-Service solution is a cross-touchpoint application, enabling service providers' customers to easily self-manage their account and shop online utilizing the web portal and/or their mobile device - smartphone or tablet. Spanning care and commerce functionalities, with intuitive navigation and touch-screen capability, the solution promotes repeat usage and revenue.

Benefits:

• Drive online usage with a consistent experience across touch-points and unmatched usability.
  
  
• Grow wallet share by turning every self-care interaction into a sales opportunity
  
  
• Hit the market faster with rapid deployment utilizing User Experience Framework (UXF) technology, to deploy new/updated offerings and screen flows across all devices