Amdocs offers a number of informational posters.In addition to the Amdocs CES Portfolio poster, we offer additional pieces developed in collaboration with TM Forum, an industry association focused on transforming business processes, operations and systems for managing and monetizing on-line information, communications and entertainment services.
Amdocs CES Portfolio (June 2010): Amdocs is the world leader in driving innovation in the systems that impact the customer experience. This customer experience systems innovation spans the products and solutions associated with BSS, OSS and Service Delivery, and the services and business processes to support them. Partner offerings enrich our proven portfolio, which features an integrated yet modular design to prevent vendor lock-in and promote our customers’ various approaches to business transformation. Altogether, Amdocs’ offerings enable service providers to leverage their key assets and address new business imperatives in order to do more and profit in the connected world.
TM FORUM BENCHMARKING METRIC (BMF 5.6.0): Provides a visual catalog of the metrics inventory, for use by service providers, vendors and consultants in the form of a simple, effective, memorable visual diagram (includes sub-models for Customer Experience Lifecycle and Revenue & Margin).
TM Forum Business Process Framework (eTOM 9.0): Serves as the blueprint for process engineering and as the business process language for development and integration of OSS/BSS systems.