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Sales Experience Solution
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Turn complexity into tangible customer value
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The point of sale (POS) experience is now more important than ever and it’s the major contributor to customer loyalty. In an age of increased complexity, sales people need to be equipped with tools that simplify the sales experience and reconfirm their customers’ value expectations. Every successful sales experience increases the probability of future renewal by up to five times.
Local advertising providers need to seize the opportunity and equip their sales people with the right tools to increase an insight-driven POS experience and maximize customer satisfaction and sales force productivity!
The Amdocs Sales Experience solution enables sales consultants to address the increasing complexity of selling to small and medium-sized business (SMB) customers, and enables them to do what they do best: sell. It also helps the local advertising provider fulfill the sale through integration with and the necessary upgrade of legacy supporting systems.
With the Amdocs Sales Experience solution, local advertising providers can support new business models, reduce time to market for products and services, improve sales productivity across different channels, and shorten the opportunity-to-cash cycle. The solution is designed to simplify and enrich the experience of sales consultants at the POS with built-in insight capabilities that make it easy for the SMB customer to appreciate the value.
The modular Amdocs Sales Experience solution offers a suite of tools, including CPQ (Configure, Price, Quote), product catalog, sales and order management products.
Business benefits:
- Shortens the opportunity-to-cash cycle
- Brings valuable analytical insight to guide the selling process and foster trust in products and advice provided
- Provides simple yet rich UX design to enable multi-channel POS experience for office and mobile application use
- Leverages analytics engine to integrate with enterprise BI and optimize guided selling
- Optimizes product portfolio management while expediting time to market for new products
- Facilitates order entry and business data collection to reduce sales errors and redundant order rework costs
- Leverages existing back-office assets and safeguards business continuity
- Increases competitive edge; provides flexibility to focus on market dynamics
Find out more about Amdocs Advertising and Media's key offerings:
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