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amdocs big data analytics

Value Proposition

Turning your IT into a Competitive Edge

 GSS - A Day in the Life

Dave Dobbin, President & CEO of Mobilicity, on Amdocs GSS

Amdocs enables Sprint to improve operational efficiencies in our billing cycle and our care and collection systems. ..it is all about improving the customer’s overall experience. Operational efficiency means managing costs and running a better business and that drives customer retention and drives greater sales.
Scott Rice
VP, Customer Billing Services

Amdocs Global Strategic Sourcing (GSS), the Managed Services division, offers flexible and tailored outsourcing solutions uniquely focused on the communications industry. GSS solutions support business functions, operations and infrastructure across service providers' IT environments.

Amdocs Managed Services aims to equip service providers' IT with a competitive edge via the four imperatives of our value proposition. Service providers will be able to:
  1. Focus on the core business while Amdocs Managed Services take care of the entire IT operation, leveraging 30 years of experience fully dedicated to the communication market and leading the management of mission-critical, high-volume systems.

  2. Enable business flexibility through different CAPEX/OPEX models to achieve cost reductions from day 1.

  3. Enhance the IT landscape by optimizing, consolidating and modernizing any Amdocs, legacy or third-party systems. Amdocs possesses a po of IT experts spread across the world, following the same processes and methodologies that can support any customer, anywhere.

  4. Running operations like a “Swiss clock” using Amdocs’ best practices and methodology based on years of experience with customers all over the world. All operation and data centers follow the same business processes and industry standards, such as eTOM and ITIL.