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What is the value of a customer to you? Undoubtedly, each customer is very valuable, but the value of each customer is different for your business and should be handled with the right amount of attention. Your business to business customers fall under this category, and you cannot treat them as just "transactional" customers. You have to build a relationship with these high value customers, and nurture them as the relationship deepens. Yet, there are so many customers out there, that the only way you can provide the right amount of human touch and personal care, ironically, requires automation.
Amdocs Sales is a comprehensive "Sales Force Automation" solution designed specifically to fully automate the work of sales reps while focusing on a customer relationship management approach that allows sales reps to offer the highest level of service to their customers. Providing a 360 degrees view of the customer, Amdocs Sales provides up-to-date account information and easy to use execution tools to plan and execute your sales strategies. In addition, this end-to-end sales solution leverages your current business processes throughout all of your sales channels – field sales, corporate sales, telemarketing, telesales, dealers, and other channel partners.
The ability to accurately forecast your revenue, in addition to territory management, is another challenge that most companies face. Specifically, businesses with long sales cycles and fuzzy closure dates present a difficult challenge, as an individual deal is all it takes for a good or bad quarter, and can cause the stock price to fluctuate. Amdocs Sales optimizes the accuracy of your forecasts by importing leads from a variety of sources, and managing your leads and pipeline. In addition, the easy to use graphical user interface can be effectively used even by your most techno-phobic sales person, enabling them to become productive, revenue-generating members of your sales organization in less time. Using Amdocs sales, you can:
- Increase sales effectiveness
- Improve sales & operational efficiency
- Improve revenue and sales force productivity through the use of intuitive user interface
- Build stronger and more profitable customer relationships by combining innovative software products and services with deep business knowledge.
Your business also benefits from the capabilities that are crucial for sales operations:
- Lead management
- Opportunity management
- Solution management
- Sales management and operations
Contact Amdocs today to learn more.
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