|
|
Service providers continue to struggle with billing systems that were built decades ago. But continuous changes have made those systems, now heavily siloed, expensive to maintain and upgrade, and almost impossible to scale.
Implementing a billing system transformation can be a major challenge for any service provider. Revenue reconciliation causes many sleepless nights for IT managers in the process of overhauling a billing system.
Amdocs offers a unique bill to bill testing service designed to assure revenue match and invoice correctness by comparing the output of legacy systems with the new billing system, ensuring a seamless transition and uninterrupted customer experience. The service includes the functionality of event processing and billing flows with production data, including production CDRs (call detail records) and customer data converted from production.
Bill to bill testing includes the following elements:
Usage to usage:
- Compares CDR rating results
- Provides reconciliation of rated CDRs between the legacy system and new one
- Ensures no CDRs are missing or found redundant in the new system
Charge comparison:
- Compares charges at subscriber and customer levels
- Compares usage charges, recurring charges, one-time charges, billing discounts, penalties and taxes
Printed bill comparison:
- Compares printed bills based on a sample population of customers
- Focuses on formatting issues, bill layouts and charge information
- Validates accuracy both at the event and summary level
|
|
|