Amdocs.com
>
Services
>
Managed Services Operations
>
Value Proposition
Customer Support
Contact Us
Vision
Market Insight
Next-Generation Customer Care
On the Road to 4G
Partner Playbook
Me & My Data
Customer Retention & Loyalty
Global Consumer Communities in the Connected World
Prepaid TV
Redefining User Experience
Enreach
Solutions
Simplify Experience
Smart Agent Desktop Solution
Smart Device Support Solution
Retail Experience Solution
Convergent Order Hub
Proactive Care Solution
MultiChannel Self Service Solution
Harness Data
Data Experience Solution
The Power of Policy Control
Single Click Network Rollout Solution
Omni Convergent Charging Solution
Charging Smart Start
Stay Ahead
Unified Communications Solution
Connected Home Solutions
Digital Commerce Solution
Mobile Payments Solution
Mobile Internet Solution
M2M Solution
MVNE/MVNO Solution
Over-The-Top Monetization Solution
Small Medium Business
BSS Advance
Product Lifecycle Management Solution
Be Efficient
Managed Services
Vision and Strategy
System Integration
Project Delivery
OSS Consolidation Solution
Foundations
Big Data
Advertising & Media
Energy
Meter Data Management
Electric Vehicles
Customer Information System
Dynamic Pricing
Business Intelligence & Analytics
Spotlight On…
Products
Customer Management
Multichannel Customer Care
Multichannel Selling
Proactive Insight
Revenue Management
Service Monetization
Partner Management
Network Mediation
Service Delivery
Operations Support Systems (OSS)
Network Planning
Service Fulfillment
OSS Consolidation
Network Control
3G/LTE Control Plane
Multi-Access Control Plane
Wi-Fi Control
Digital Services
Amdocs Unified Communications Solution
Amdocs Connected Home Solutions
Amdocs Digital Commerce Solution
Amdocs Mobile Payments Solution
Amdocs Mobile Internet Solution
Unified Foundation
Enterprise Product Catalog
About Customer Experience Systems (CES)
Amdocs CES 9
Amdocs CES 8.1
Posters
Advertising & Media
Sales Experience Solution
Sales Companion
Digital Fulfillment Management
Ad Network Monetization
Advertising & Media Portfolio
Cable, Satellite & Online Television
Convergent Communication Solution for Cable
Multi-Pay Smart Pack
Compact Convergence
MVNE/MVNO Solution
Support Services
Services
Currently selected
Vision and Strategy
Customer Management Services
Revenue Management Services
Operational Support Systems (OSS) Services
Data Experience Services
Digital Services
Transformation and Implementation
Consulting Integration Services
System Integration Testing
Project Delivery
Workfore Performance & Learning
Managed Services Operations
Market Insights
Offerings
Best Practices & Processes
Value Proposition
Industry Recognition
Customer Success
Services Based Solutions
Business Intelligence Services
Machine to Machine
BSS and OSS Transformations
Enterprise/SMB
Customers
by Company Name
by Region
by Offering
About
Media Room
News
Digital Assets
Contacts
Press Kit
Events
Regional Events
Offering Events
Careers
Our Vision
Our Culture
Inside Amdocs
Corporate Responsibility
Corporate Giving and Community Involvement
About CGCI
Workforce Inclusion and Supplier Diversity
Environment, Health and Safety
Innovation
Governance
Corporate Responsibility Report
Heritage
Foreword
The Yellow Pages Years
Customer Care & Billing
Massive Growth
Going Global
Leading the Way
30 Years of Excellence
Investor Relations
Partners & Alliances
About Partners
Partner Profiles
The Amdocs Partner Program
Contact Amdocs
Português
Русский
Español
日本語
한국어
Products/Local Advertising & Media
Products/Unified Foundation
Solutions/Be Efficient
Solutions/Energy
Services
Market Insights
Offerings
OSS Managed Services
Order to Activation Managed Services
Best Practices & Processes
Truly Global Operation
Value Proposition
Currently selected
Industry Recognition
Customer Success
Introducing CES 9
CES 9: The Industry’s only integrated BSS, OSS, Network Control suite
Unified Communications Unleashed
VoIP, Video Calling and Social Messaging all in one place. Now available from Amdocs Digital Services
Discover Connected Home value for consumers
(Video)
(Security + Automation + Energy + Health)
AMP It Up! with Amdocs Mobile Payments !
(Video)
App Store and OTT Monetization for service providers
Managed Services 2.0 Blog
A look at managed service innovation and how service providers are navigating the changing landscape
Value Proposition
Turning your IT into a Competitive Edge
share
email
print
GSS - A Day in the Life
Dave Dobbin, President & CEO of Mobilicity, on Amdocs GSS
Amdocs enables Sprint to improve operational efficiencies in our billing cycle and our care and collection systems. ..it is all about improving the customer’s overall experience. Operational efficiency means managing costs and running a better business and that drives customer retention and drives greater sales.
Scott Rice
VP, Customer Billing Services
Sprint
Brochure
Amdocs Global Strategic Sourcing (GSS)
, the Managed Services division, offers flexible and tailored outsourcing solutions uniquely focused on the communications industry. GSS solutions support business functions, operations and infrastructure across service providers' IT environments.
Amdocs Managed Services aims to equip service providers' IT with a competitive edge via the four imperatives of our value proposition. Service providers will be able to:
Focus on the core business while Amdocs Managed Services take care of the entire IT operation, leveraging 30 years of experience fully dedicated to the communication market and leading the management of mission-critical, high-volume systems.
Enable business flexibility through different CAPEX/OPEX models to achieve cost reductions from day 1.
Enhance the IT landscape by optimizing, consolidating and modernizing any Amdocs, legacy or third-party systems. Amdocs possesses a po of IT experts spread across the world, following the same processes and methodologies that can support any customer, anywhere.
Running operations like a “Swiss clock” using Amdocs’ best practices and methodology based on years of experience with customers all over the world. All operation and data centers follow the same business processes and industry standards, such as eTOM and ITIL.