For nearly 30 years Amdocs Global Strategic Sourcing has been a strategic partner for leading service providers, enabling them to accelerate business growth, reduce costs and enhance their customers’ experience.
We deliver cost-efficient business and operational management services by combining flexible financial and delivery models with industry-specific expertise and an unmatched delivery record.
Amdocs Global Strategic Sourcing offerings provide a wide range of managed services to support business and operational support systems (BSS/OSS), service delivery platforms (SDP), and directory publishing for the media and communications industry. Our flexible and tailored outsourcing solutions include support for IT infrastructure management and hosting, application management and business process operations (operational and IT oriented).
In addition, Amdocs provides managed transformation services, enabling service providers to modernize or consolidate their systems while saving on operational and capital costs. Our services are designed to provide value across all environments, based on Amdocs or legacy in-house or third-party systems
Amdocs managed services unique value proposition is based driving customer to:
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| Amdocs enables Sprint to improve operational efficiencies in our billing cycle and our care and collection systems. ..it is all about improving the customer’s overall experience. Operational efficiency means managing costs and running a better business and that drives customer retention and drives greater sales.
Scott Rice VP, Customer Billing Services Sprint |
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Amdocs Managed Services and KPI
Dave Dobbin, President & CEO of Mobilicity, on Amdocs GSS
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