Amdocs.com > Services > Managed Services Operations > Best Practices & Processes
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Best Practices & Processes

Leveraging 30 years of expertise

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Amdocs Managed Services: Did you know?
Amdocs is continuously investing in its portfolio of services to deliver non-linear business value to our customers, enabling us to better address service providers’ rapidly changing needs and challenges.

Amdocs always focuses on customers’ specific needs. Customers engaging with Amdocs Managed Services benefit from our industry expertise, which is enhanced by the LEAN methodology, documented in our Blueprint, and tailored to support regional regulations and cultural diversity.

Amdocs Blueprint and Framework house all of our best practices and processes, which follow industry standards such as eTOM and ITIL, together with our LEAN methodology. Amdocs Managed Services leverages our 30 years of expertise in the industry in order to provide the best possible outcome for all of our customers.

The following illustrates how Amdocs Managed Services builds an engagement with customers: