Managed services for application management of legacy billing, ordering, customer care and wholesale platform systems.
Integrated software for convergent real-time charging and billing, customer relationship management (CRM) and operational support systems (OSS) to support MetroPCS' pay-in-advance, roaming and retail offerings. Full responsibility for data center operations, systems operations and applications management.
Consolidation and modernization of legacy customer care and billing systems across all lines of business.
Management of key business processes, including billing, customer care and IT infrastructure management, under a managed services model hosted at an Amdocs data center. This engagement includes the continued support of the Sprint and Boost Mobile brands and support for Virgin Mobile USA and Assurance Wireless brands.
Implementation and ongoing management of Amdocs CES 7.5 – billing, ordering, customer care and operational support systems.
Amdocs manages TIM Brasil's operational support systems (OSS) across all lines of business, providing application development and maintenance, while also assuming responsibility for legacy systems and all third-party OSS vendor contracts. On the business support systems (BSS) side, Amdocs manages products deployed across TIM's businesses, including the end-to-end "order-to-cash" solution suite at TIM Brasil's fiber optic residential broadband service.
Transformation and continuous improvement and upgrade of business support systems (BSS) and the enterprise data warehouse (DWH). Business processes across prepaid and postpaid wireless, wireline and broadband operations; and convergent charging and billing, customer management, ordering and an enterprise-wide product catalog.
Retail and wholesale billing, customer care and provisioning consolidation and modernization.
Managed services and transformation deal covering billing, ordering and customer relationship management (CRM).
Amdocs consolidates Elisa’s eight legacy wireless, wireline, Internet and cable TV billing systems; Amdocs also delivers an enterprise-wide master product catalog