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Global Service Delivery 

BEST-SHORE APPROACH OFFERS BEST RESULTS 

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With a global presence in over 60 countries and operational centers in North America, Europe and Asia, Amdocs offers operational processes, tools and capabilities that support specific customer requirements
  • State-of-the-art operations and data centers with global coverage
  • Global delivery model which leverages our worldwide development, implementation, operation and business support centers
  • Thousands of managed services experts worldwide, with average communications experience of 7 years
  • Industry best practices, including 24-hour billing cycles
  • Proven tools and methodologies
  • Industry certifications and compliance, including CMMI, ISO and SAS-70
  • Proven quality with adherence to industry standards such as ITIL and eTOM
  • Proven methodologies around transition, governance, software development and testing
Over the years, Amdocs' Managed Services operations have matured from providing support services around its own products to managing and running end-to-end operations around non-Amdocs applications and legacy systems as well.
Roz Roseborr
Senior Analyst
Analysys Mason





Amdocs' Managed Services Facility in Champaign, IL, USA




Amdocs Shapes New Managed Services