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Drive growth and reduce costs

In today’s world, services providers are not satisfied with short term high risk models. They expect a true partnership from their vendors, a partnership that enables them to share the risks, compete better and provide better services to their customers while achieving efficient and optimized operations.

Amdocs Managed Services supports all types of service providers across the globe. Our managed services customers include Galaxies, Tier 1 and 2 providers, middle-sized companies, MVNOs and Greenfields with Amdocs, legacy and third party-systems.

Our offerings address all types of communication service providers including wireline, wireless, broadband and Internet, /cable/satellite, IPTV and multi-play.

Amdocs Managed Services span end-to-end IT and business processes solutions which help service providers drive growth and profitability, reduce costs and enhance customer experience.

Our managed services offerings include the following:

Business Process Operations (BPO) – A full range of services to manage customer back-end business operations, leveraging Amdocs’ best-practice business processes and B/OSS domain expertise

Application Management – End-to-end applications development and support services for Amdocs, legacy and third party applications, leveraging Amdocs expertise

IT & Infrastructure – Services to support the planning, hosting, operations and optimization of IT and data center infrastructure

IT Optimization & Enhancements Services – Services to support end-to-end system and process adaptation to new and changing business and operational needs, from optimization to full transformation

Service Delivery Management – Services focused on the overall planning, management, governance, quality and support of outsourced business processes, applications and infrastructure

Key Benefits
  • Shortened time-to-market of new offerings
  • Reduced IT costs by 15-30%
  • Improved business agility
  • Reduced Total Cost of Ownership from Day 1
  • Increased operations efficiency
  • CAPEX/OPEX flexibility
Additional Services​​​