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Business Intelligence Services

Make smart decisions with Amdocs Business Intelligence Solutions


High-quality timely data is crucial for service providers to succeed, as it enables them to make strategic decisions, drive growth and improve the customer experience.

Getting the right data to the right people at the right time and transforming it into insights is challenging.
In fact, service providers face numerous challenges when it comes to:

  • Data latency and accuracy, business user adoption and redundant systems and reports
  • Integrating Business Intelligence (BI) and data warehouse layers with the operational systems (billing, customer management, OSS, ERP, etc.)
  • Leveraging new technology advances such as big data and new data sources such as social media, digital content, connected devices and cloud services

Amdocs Business Intelligence Services offer full scope services from design and implementation to operations which address the entire data lifecycle including ETL, data warehouse, BI and analytics. Our holistic approach encompasses the analytical and operational systems to ensure integration and a closed loop, feeding actionable insights back into the business processes. Our services are designed to operate with industry-leading BI and data warehouse platforms and products offered by our ecosystem of partner technology vendors.

Amdocs is uniquely positioned to deliver BI and data warehouse solutions faster and at lower cost through our:

  • Intimate understanding of the underlying source data and communications industry business processes
  • Accountability for the full project lifecycle
  • Proprietary best practices, methodologies and proven systems integration capabilities
Learn about Amdocs BI Technology Enablers