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Success in the Connected World
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The ongoing march towards a connected world holds great promise for service providers. Super-fast, highly efficient networks, constantly connected customers, new connected devices…
It all adds up to new revenue streams waiting to be realized. In order to capture the new opportunities of the connected world, service providers need to become Tera-play providers, supporting trillions of devices and applications connected to the network.
For service providers, the payoff from tapping into the connected world could be huge in terms of revenue, customer loyalty, and market leadership. But this will depend on their ability to:
Expand faster to connect more emerging devices, and penetrate new connected industry verticals
Drive experience so that customers live a truly connected life across devices, networks, screens and services. And different verticals –from education to health care to automotive—will use new connected services to increase their efficiency, as well as the capabilities they can offer.
Run leaner by building cost-efficient business and technical environments that can change quickly and onboard new partners, while at the same time remain manageable and controlled.
Amdocs has identified three emerging business models for service providers wanting to find their place in the connected world ecosystem—each with its own growth potential:
- The experience model, where the service provider seamlessly delivers a highly personalized experience to end users across all screens, wherever they may be.
- The vertical model, where the service provider focuses on delivering end-to-end solutions to a specific market vertical such as healthcare, financials, automotive, etc.
- The partner enabler model, where the service provider focuses on delivering infrastructure and backend capabilities in wholesale mode to enrich partner services.
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