About Amdocs

The New World of Customer Experience™

Customers are more demanding and expect innovative services, personalized and contextual interactions and superior network experiences regardless of device or network. And all this is to be accomplished in a manner that accelerates business value for the service providers. The New World of Customer Experience™ requires service providers to take a multidimensional view of customer experience, based on four business imperatives:



Dynamic QoE

Inspire your customers with innovative services in the hyper-connected world

Personalize and contextualize every customer interaction

Shape quality of experience with agile software-powered networks


Accelerate Business Value

Simplify the complexity of your operating environment

  • Speed time to market
  • Optimize your business processes
  • Reduce costs


Amdocs is the market-leader in customer experience software solutions and services for the world’s largest communications, entertainment and media service providers. Our portfolio powers The New World of Customer Experience™, where a wide array of innovative and personalized services are delivered seamlessly to end users, regardless of device or network. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control and optimization, coupled with our professional and managed services, have accelerated business value for our customers by streamlining complex operating environments, reducing costs and speeding time to market for new products and services. Amdocs and our more than 24,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.6 billion in fiscal 2014.

Amdocs: Embrace Challenge, Experience Success.