ST. LOUIS - March 27, 2012 - Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that TIM Brasil, the second largest mobile service provider in Brazil, has selected the Amdocs CES (Customer Experience Systems) product portfolio and a range of Amdocs consulting, integration and implementation services for its new TIM Fiber residential broadband service.
Amdocs will speed time-to-market for TIM Fiber broadband services by providing the business support systems (BSS) and operational support systems (OSS) required to deliver these services. TIM's new broadband offering follows its 2011 acquisition of AES Atimus, which operated a 5,000-kilometer fiber-optic network in Sao Paulo, Rio de Janeiro and other major Brazilian cities. Amdocs is also providing the strategic business-process consulting that will allow TIM Brasil to rapidly integrate the Atimus network and begin delivering broadband services less than 12 months after the acquisition.
"Following our acquisition of Atimus' fiber-optic network last year, we knew that we needed to move quickly to consolidate their network into TIM and rapidly offer the broadband services our customers are demanding," said Luigi Longarini, chief information officer of TIM Brasil. "We selected Amdocs for TIM Fiber based on the results our two companies have already achieved working together on the B/OSS transformation project announced last year. In addition, we are using Amdocs' consulting and implementation services in order to ensure a seamless rollout of this new broadband service."
"Amdocs solutions will enable dynamic pricing bundles, rapid service creation and activation, and responsive customer service, while also helping TIM achieve greater operational efficiencies," said Rebecca Prudhomme, Amdocs vice president for product and solutions marketing.
As prime contractor, Amdocs will serve as systems integrator for its own solutions and those of up to 30 other vendors, performing a wide range of services including end-to-end program management, SI (systems integration) testing and user training to ensure the entire system works seamlessly. The TIM Fiber initiative extends Amdocs' relationship with TIM Brasil as announced in February and September 2011.
About AmdocsFor 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control product portfolio with value-driven professional services and managed services operations. With revenue of approximately $3.2 billion in fiscal 2011, Amdocs and its over 19,000 employees serve customers in more than 60 countries.
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Amdocs' Forward-Looking StatementThis press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2011, filed on December 8, 2011 and our Form 6-K furnished for the first quarter of fiscal 2012 on February 2, 2012.
Michael ZemaWeber Shandwick for AmdocsTel: +1-212-445-8181E-Mail: email@example.com