Amdocs CES 8.1

Succeeding in the Connected World

Addressing Connected World Business Imperatives with Amdocs CES podcast

Service provider business imperatives in the connected world

Amdocs CES 8.1, now Generally Available, enables service providers to succeed in the connected world by addressing their key business imperatives:

Simplify Experience – provide experiences that are simple, personalized and deliver clear value across the customer experience lifecycle
Harness Data – optimize network assets while maximizing every opportunity to monetize demand for bandwidth
Stay Ahead – leverage core assets and develop new capabilities to expand with new services and new business models
Be Efficient – streamline processes and optimize operations to achieve tangible business results

Amdocs CES 8.1 – Addressing the business imperatives

Simplify Experience

Amdocs CES 8.1 redefines assisted interactions between service providers and their customers:
- Amdocs Smart Agent Desktop offers the market’s most intuitive and configurable UI, featuring context-sensitive navigation and recommended next actions
- Amdocs Smart Device Support enables efficient troubleshooting of smartphone enquiries
- Amdocs Retail Interaction Manager optimizes the retail experience with shorter handling times and higher in-store conversion rates
Harness Data

Amdocs CES 8.1 breaks down the operational barriers to enable service providers to launch and monetize any service:
- Amdocs Convergent Charging & Billing, powered by Turbo Charging, offers a fully productized, real-time solution with high availability and scalability in an “omni-convergent” fashion - across all LOBs, payment methods, and support for complex hierarchies. It has been benchmarked at over 10 times faster than any industry benchmark, including Oracle, and is production-proven supporting 93 million subscribers, processing 2.5 billion events per day.
- Amdocs Mediation is LTE-proven with out-of-the-box Diameter support and the ability to process over 4 billion events/day.
Stay Ahead

Amdocs Partner Relationship Management helps service providers stay ahead by extending partner lifecycle management to monetize over-the-top (OTT) and content partnerships.
Be Efficient

Amdocs CES 8.1 offers superior quality, stability, upgradeability and best-in-class operability. Linux/X86 support across the portfolio reduces hardware costs by 30%-50%.

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