As demand increases for convergent triple and quad-play bundles, service providers often focus on capturing customer orders while paying less attention to how those orders are handled across different lines of business. The result? Unnecessary order fallout and broken promises to the customer.
Amdocs Convergent Order Hub
provides a centralized ordering process to ensure accurate and efficient order delivery regardless of where the order was captured. Designed for easy integration with multiple systems and applications for your ordering process, Amdocs Convergent Order Hub allows customers and customer care representatives to monitor and track the order at any point in time.
A foundation with flexible business process management tools, Amdocs Convergent Order Hub provides out-of-box telco specific functionalities along with end-to-end visibility and control of order process using big data analytics and dashboard.