Order to Activation

On one hand with the rapid pace of technology change, customers expect all their interactions to be digital – impacting the relationship they have with their service providers. On the other hand, service providers are increasingly focusing on diversifying their business with new offerings such as IoT, NFV or B2B. These new offerings are adding complexity to an already challenging delivery process – mainly around customer experience, OPEX and time-to-revenue.

Order to Activation service expedites the journey to digital and enables new offerings by reengineering the existing business operations, becoming automated and visible Based on a unique combination of patented platform, innovative methodologies and industry-specific experts, the services focuses on:

  • Business process optimization
  • End-to-end visibility
  • Enterprise positive service delivery
  • Transaction streamlined solutions (channels, partners, IOT and more)

Order to Activation Digital Business Operations commits to key business KPI’s

  • Improved customer satisfaction
  • Increase top-line and reduced OPEX
  • Improve TTM to launch new services

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