Multi-play Suite

Deliver Personalized, Anywhere Experiences Across All Lines of Business

In the dynamic communications world, operators need to launch a growing number of new services at an accelerated pace. To stay ahead, service providers need to quickly and cost-effectively meet residential and business customers’ requirements, while ensuring their current investments are secure.

Eliminating operational boundaries and silos, Amdocs Multi-play provides a single, convergent platform that delivers personalized, anywhere experiences across all lines of business, services and network technologies as well as multiple service possibilities across multiple screens. Amdocs Multi-Play transcends current market offerings in its ability to enable service providers to differentiate beyond price with personalized easy‑to‑bundle offerings, while providing operators with a real-time customer view across all services and devices.

Amdocs Multi-play enables service providers to differentiate with new business models of personalized core communication services bundled with entertainment – digital content offers and promotions.

Amdocs CES packaged offering for Multi-play ensures an end-to-end BSS/OSS/BDA residential quad-play solution in production in under a year.

Amdocs provides uniquely designed multi-play business processes, from order to activation to customer care and billing, delivering an integrated experience from the device to the network.

Amdocs Multi-play leverages a single product catalog across all lines of business, giving service providers the security of not only meeting today’s needs, but also the ability to address the requirements of the future.

Amdocs Multi-play addresses the following challenges:

  • Ability to launch a growing number of new services at an accelerated pace

  • Multiple service possibilities across multiple screens

  • Differentiation beyond price with personalized easy-to-bundle offerings

  • Integrated experience from device to network, from order-to-activation to customer care and billing

  • Real-time customer view across all services and devices

  • Ability to leverage a single product catalog across all Lines of Business

  • Ability to quickly and cost-effectively meet residential and business customers’ requirements

  • Achieve consistent user experience and operability across siloed digital content and B/OSS systems and LoBs

  • Convert occasional users to high value subscribers, for full multi-play monetization

  • Cross-sell and up-sell via the end customer’s preferred channel, leveraging Amdocs Big Data Analytics

  • Ability to address future requirements

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Amdocs Multi-Play to Entertainment