Customers are increasingly defining themselves by their experiences. From being informed about relevant offerings wherever they are and when an expected issue will impact their experience, customers are demanding control. They want to communicate via multimodal interactions, on any device and in any place.
Understanding the attitudes driving your customers’ behavior is the cornerstone of doing business in the digital world.
Amdocs CES 10.1
empowers you to address the needs of today’s digital customers while embracing disruptive change. With digital transformation vital to capturing growth opportunities in today’s on-demand digital economy, Amdocs CES 10.1 delivers:
- Best-in-breed technologies that accelerate digital transformation with intelligent engagements to enable you to sell offerings on demand
- Embedded artificial intelligence capabilities incorporating innovative devices and technologies like Amazon Alexa and Facebook bots
- Open APIs
- Microservice architecture to drive scalability, agility and flexibility
- Accelerated Cloud and IT modernization
- Hybrid network enablement
- Acquired solutions for OTT monetization
Amdocs CES 10.1 also accelerates network transformation in today’s hybrid network environment with end-to-end service lifecycle management for hybrid networks to help service providers on their NFV transformation journey.
Get ready for on-demand digital economy with Amdocs CES 10.1.