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amdocs big data analytics

The demand for electricity is on the rise, generating some of the most serious challenges the energy industry has faced in the past 40 years. With the need to minimize energy peaks and facilitate better off-peak energy usage, energy companies are looking for ways to:
  • Improve energy efficiency
  • Increase customer satisfaction
  • Reduce time to market for new offerings
  • Build a comprehensive customer database
  • Ensure revenue generation through personalized offers
  • Lower the cost of energy transmission and distribution while providing more energy storage options
  • Improve operational efficiency with a pre-integrated, standards–based solution for efficient back-end customer and transaction manag ement

The Amdocs Energy Solution delivers a modular CIS (Customer Information System) and MdM (Meter Data Management) architecture for smart grid infrastructure, including customer care and event collection for real-time consumption control, bundles and dynamic tariff configuration, end-to-end solutions for electric vehicles, partner management and more. It supports tariff plans such as peak/off peak charging and prepaid/postpaid payments, allowing utility companies to benefit from:

  • A decline in peak loads and better off-peak management
  • A massive reduction in customer cost of service
  • Unmatched customer experience business processes

Find more about Amdocs’ offering to the utility world:

For more information, please contact us.

 
 
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