SMB Social Experience Solution

Bring your SMB customers a great social experience

In today’s connected world, small and medium businesses (SMBs) with a strong social media presence have the advantage of staying way ahead of the competition. But creating and maintaining social media channels is a challenge for SMBs.

This creates exciting opportunities for SMB marketing service providers and publishers to extend their social media offerings and become scalable marketing services agencies for their SMBs.

The Amdocs SMB Social Experience Solution is a full-service offering for end-to-end social media marketing fulfillment that drives new business and growth for SMB marketing service providers and publishers. It enables them to offer a variety of social media services to SMBs including the creation of Facebook pages, content and client communication management, ad campaigns, online stores and more.

The solution allows marketing service providers and publishers to offer their SMB customers:

  • Customizable Facebook store with read-made themes

  • Online coupons and deals to promote revenues

  • An engaging Facebook presence

  • Social bottoms to improve search engine rankings and collection of "Big Data"

The Amdocs SMB Social Experience Solution includes components accessible from a central dashboard, allowing SMB marketing service providers and publishers to take control of SMB social media needs from the initial setup to the full dynamic operations of a vibrant social presence.

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