End-to-End Service Management

Efficiently deploy, assure, optimize and manage services

​​Mobile network operators deploy LTE in order to gain the inherent advantages of spectral efficiency, as well as the ability to ensure an enhanced customer experience. Voice over LTE (VoLTE) and video calls over LTE (ViLTE) are a natural progression of voice and data services. Operators often face significant challenges when launching VoLTE due to antiquated monitoring, siloed optimization processes, as well as a lack of clarity in key performance indicators (KPIs) and end-to-end visibility.

Amdocs End-to-End Service Management leverages best practices and global experience to efficiently manage the launch and optimization of services. Our services extend beyond the radio access network (RAN) and include Enhanced Packet Core (EPC) and IP Multimedia Subsystem (IMS) to offer end-to end services.

Amdocs End-to-End Service Management delivers proven results including:

  • Improved VoLTE KPIs
  • Faster time to launch VoLTE
  • Effective monitoring and optimization using synthetic KPIs
  • End-to-end root cause analysis and resolution across the RAN, EPC and IMS

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