It’s a fast-moving world with intensifying digital lifestyle expectations. To compete, service providers must evolve the customer experience, offer non-traditional services and speed innovation and time to market. To capture the world of digital immediacy, they need to be fast and they need to be first. Experience Now by embracing our four strategic business imperatives:
Improve customer engagements and spark customer affinity by delivering contextualized and personalized omni-channel experiences.
Capture additional revenue streams from new offerings such as entertainment services, multi-play bundles, mobile financial services, IoT and new customer segments, as well as capitalize on enterprise and small- and medium-sized business network services.
Become a more efficient and change-ready business by leveraging insight-based and predictive analytics as a source of empowerment for business and operational decisions.
Be more agile to accelerate innovation, roll out new technologies and services faster, and level the playing field with OTT players with software automation and orchestration tools.
The Amdocs CES 10 cloud-enabled portfolio, combined with professional services, enables service providers to go multi-play in less than one year; deploy one modular suite for consumer, SMB and enterprise; engage customers with digital, omni-channel, personalized experiences; introduce promotions for digital and hard goods in hours; and launch network services in weeks, instantiate in seconds.