Service providers possess huge amounts of data from diverse sources, and to effectively compete in today’s dynamic market they must be able to rapidly access and leverage these data assets. Real-time big data analytics enables service providers to tackle the challenges of cost effectively handling huge volumes of data and fusing network and customer data.
The data explosion and need to extract and store all this data results in many challenges. Service providers need to materially reduce costs and move to a more modern data management infrastructure, they need to extract and cleanse the relevant data and they need to evolve to low cost, high volume technologies.
By extracting and analyzing data from customer experience, revenue management and network systems, service providers can generate meaningful insights to deliver an improved customer experience that is contextual and personalized, improve the network experience for customers and make more efficient and informed decisions when it comes to business investments.
With Amdocs you can become a data-empowered business by: