Who moved the telcos cheese?
The past several years have seen the telco ecosystem change dramatically – requiring service providers to introduce new digital experiences and innovative offerings at a very rapid pace.
Most of today’s telco products and offerings were built for the previous revolution – which began during the waning years of last century and featured the emergence of the internet and mobile communications. Today’s reality – the new digital revolution – presents a far different challenge to service providers. And to make matters worse, non-traditional competitors (including some unicorns) have joined the game and in the process, significantly raised the bar of customer expectations. Moreover, the introduction of new technologies such as AI and IoT is upping the ante even more.
The message to telcos is that the time to dramatically rethink strategy is sooner rather than later.
Digital transformations are changing too. Traditional waterfall projects are not suited to the new era. Rather, they’re being replaced by DevOps, whose methodology and practices enable short incremental enhancements, providing the agility that companies need to survive in a fast-paced world.
And yet while adopting DevOps may be a given to new market entrants, for telcos who are steeped in their old, traditional ways (with monolith design legacy architectures, tying together dozens of products from different vendors), this presents a significant challenge, involving both significant financial outlay and technical disruption. Then, there’s the equally (if not more) challenging quest to overcome the rigid, change-averse telco employee mindset.
At Amdocs, we understand that pursuing DevOps implementation at telcos is far from trivial. With more than 35 years’ experience serving the industry behind us, we know how to overcome the telco legacy mindset and get the DevOps ball rolling, step by step. Our experience, coupled with that of our community of customers and partners, has led to the accumulation of knowledge and best practices, which we have compiled into a business-driven DevOps implementation blueprint. With our unique methodology, tailored for large-scale DevOps projects and commercial engagements, we consistently ensure our customers meet their business goals.
Make the move to Business DevOps. Download our whitepaper: Amdocs DevOps- From CI/CD to a business-driven methodology.
To gain a deeper understanding of Amdocs’ Business DevOps approach, ask us about scheduling a Fusion Workshop.