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The Place for Digital Talks & Intelligent Minds

The 5 key capabilities required for achieving an intelligent 360-degree view of customers

Roni Dvir

| Oct 26 2017

360 view

customers

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The Place for Digital Talks & Intelligent Minds

Intelligent customer care: getting it right the first time

Roni Dvir

| Oct 16 2017

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customer care

Predictive intelligence

Proactive Intelligence

Intelligence-driven customer care

Aggregating customer data

Feedback to AI engines

360 degree view of customer

The Place for Digital Talks & Intelligent Minds

You have big data. Use it to create big-time intelligence

Roni Dvir

| Oct 09 2017

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Big data analytics

leveraging data

Utilizing real time data

data opportunity

high-quality data

turning data into intelligence

capture AI opportunity

The Place for Digital Talks & Intelligent Minds

Is it time to change the channel?

Ian Zeifman

| Jul 04 2017

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digital experience

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Insight Fuel

Insights and other food for thought

Amdocs aia Delivers Intelligence Everywhere

Roni Dvir

| Feb 27 2017

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artificial intelligence

Mobile World Congress

MWC17

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