At Bridgewater Systems, an Amdocs company, our customer technical assistance center is a group of highly knowledgeable, experienced support specialists. They provide a comprehensive range of personal and interactive services and training to keep customers connected and operational 24 hours a day, 7 days a week.
Registered Amdocs customers benefit from:
- 24/7 toll-free telephone support
- Rapid response to e-mail support requests during regular business hours
- Remote dial-in analysis and error corrections
- Proactive problem tracking
- Secure customer website that delivers training, documentation, and customer-specific diagnostic information
- Product updates and downloads
The Customer Self Service portal is a password-protected website to provide our customers with documentation, product updates, and news.
If you have not received your login information, please contact Bridgewater Support at
1-877-943-3772 or firstname.lastname@example.org.
For international customers: 00-800-943-3772.
Forgot Your Login Information?
If you have forgotten your login information or encounter any problems accessing the customer portal, please contact support.
If you are a customer or partner of Amdocs requiring support, please contact us at:
Technical Assistance Center Toll Free:
North America and Puerto Rico: +1-877-943-3772
Mexico (Avantel, Telmex): +00-1-800-514-7933
Global*: +00-800-9433-7726 (00 for most of Europe)
Technical Assistance Center Non-Toll Free:
Within North America: 613-595--5197
Outside North America: +1-613-595-5197