Business Continuity Solutions

Innovative solutions to help you through business disruption in uncertain times

In uncertain times, there is a renewed and accelerated focus on rolling out solutions that ensure business continuity. However, waiting until an issue presents itself can cause significant disruptions to your business and its sales chain. Planning ahead of time is the best way to minimize the impact on revenue streams and customer experience.

It’s critical communications and media providers can leverage innovative solutions to combat major, unexpected disruptions at any given moment. Amdocs offers a wide array of solutions ranging from contact center solutions, sales collaboration tools, media delivery, and seamless ways to work from home. All with security, experience and business continuity at the center.

With a rich set of innovative solutions, long-term business relationships with 350 communications and media providers, and technology and distribution ties to 600 content creators, Amdocs is ready to help.

Contact us to learn more.

Amdocs and AWS Remote Contact Center

A real-time disaster recovery option for work-from-home users & agents

DigiSales for Care and Sales Collaboration

Ensure business continuity for onboarding, sales and care

Smart Care by doxi™

Intelligently enables consumers to auto-serve and self-resolve issues, reducing call center interactions and churn

Ensure Data Privacy

Secure real-time centralized monitoring, auditing and user behavior analysis of home-workers

IntelligenceONE

Harness the power of AI to extract intelligent insights in times of crisis

Robotics Process Automation (RPA)

End-to-end business process automation to ensure customers' delivery journey

Remote Network Testing and Optimization

Remote mobile solutions and services to ensure seamless network experiences

Broadband Network Expansion

Accelerate broadband network capacity expansion to meet acute demands for bandwidth

Broadband Boost

Boost remote workers’ connectivity speeds – immediately and at low cost – to ensure business continuity

Partner Solutions

Quick solutions for business continuity, remote work and today’s unique challenges powered By Amdocs partners

Vindicia Retain

Stay connected with your subscribers & maintain top-line revenue

MarketONE, powered by Amdocs Media

Manage OTT partners at scale while delivering the experience customers expect

Service Assurance Automation

Fast and efficient service assurance tasks automation to meet operational complexities

SmartOps Services

Maintaining business continuity in times of crisis

Virtually Together

We're here for each other no matter where we are

Next Steps
blog post
How our business transformation helped us cope with COVID-19 disruption

COVID-19 is putting businesses worldwide to the test. Avishai Sharlin, Division President, Amdocs Technology, explains how Amdocs’ transformation journey has prepared us for this moment.

blog post
Managing the broadband explosion during and after COVID-19: Insights from Gil Rosen

With connected devices and broadband being critical in the home right now, how can we better manage demand? Gil Rosen explains.

 

 

 

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