18 Nov, 2021
14:00 - 15:00 (GMT)
Communications service providers (CSPs) are digitizing their relationships with customers because they want to provide the same level of service that customers have come to expect from digital native companies. Can they succeed?
Join this webinar to assess:
- The digital services and capabilities that both consumer and business customers will expect from CSPs
- How operators will need to reimagine their business approaches to satisfy the requirements of their digital customers
- How a cloud native approach to operations can help operators to become more agile and customer centric
- Key operational challenges and roadmaps for making operations more customer-facing and customer centric