Amdocs listed on Dow Jones Sustainability Index (North America) for second year running

Dow Jones Sustainability Index

01 Dec 2020

Amdocs listed on Dow Jones Sustainability Index (North America) for second year running

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Amdocs named on 2020 S&P Dow Jones Sustainability Indices (DJSI), which measures companies based on environmental, social and governance (ESG) criteria

We congratulate Amdocs for being included in the DJSI. The distinction is a reflection of being a sustainability leader in your industry.

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December, 2020 - Amdocs has been selected for the second consecutive year as an index component of the Dow Jones Sustainability Indices (North America), by S&P SAM.

These global indices track the largest and leading sustainability-driven publicly listed companies and measure the performance of companies selected with environmental, social and governance (ESG) criteria.

Sustainabililty leader

In announcing Amdocs’ listing, the DJSI said: “We congratulate Amdocs for being included in the DJSI (North America). A DJSI distinction is a reflection of being a sustainability leader in your industry. With a record number of companies participating in the 2020 Corporate Sustainability Assessment and more stringent rules for inclusion this year, this sets your company apart and rewards your continued commitment to people and planet.”

The DJSI is based on the results of this Corporate Sustainability Assessment, which involves an integrated assessment of governance and economic, environmental and social criteria with a strong focus on long-term shareholder value.

Following a rules-based methodology using primary research, the assessment focuses on best-in-class companies and involves a yearly review of component selection and continuous controversy monitoring of companies.

Improved results

In terms of this year’s results compared to 2019’s listing, Amdocs moved up from the 60th to the 75th percentile, with the company’s percentile increasing in all three categories: governance, social and environment.

Amdocs also received full marks on the company’s codes of conduct coverage and policies, environmental reporting, diversity and inclusion practices.

Diversity & inclusion generating long-term value

In answering the Corporate Sustainability Assessment questionnaire, Amdocs highlighted three examples of material issues than can have the greatest impact on the company’s business and the generation of long-term value:

  • Gender diversity
  • Work-life balance
  • Cybersecurity

Gender diversity is crucial to Amdocs’ identity, creativity and product development. While Amdocs falls within the industry benchmark (31% of the company’s employees women), Amdocs said it intended to increase the representation of women, especially in managerial positions, within the company, noting that research showed a direct correlation between gender diversity and increased return on investment.

Maintaining a good work-life balance, meanwhile, is of paramount importance for employee wellbeing and one of the key ways in which Amdocs maintains its position as an employer of choice. “We take an employee-centric approach and know that to be even more successful, we need to increase our focus on employee wellbeing and empower our people,” Amdocs said. In terms of cybersecurity, Amdocs noted the importance of maintaining the company’s customers’ confidence in confidence in the security and reliability of Amdocs products and services, including the company’s cloud offerings.

Amdocs Environmental Mission

The assessment is also investigated Amdocs environmental management system. In its answer, Amdocs pointed to the company’s environmental mission, which is to conduct Amdocs business in an environmentally responsible manner by minimizing the environmental impact of the company’s operations. This is achieved by adopting, implementing and continuously improving a Global Environment, Health and Safety (EHS) Management System according to the International Standards ISO 14001:2015 and ISO 45001:2018. Amdocs’ environmental reports cover over 95% of the company’s business operations, and are verified by a third-party independent auditor in accordance to ISO14064-3.

In 2018, Amdocs committed to the Science Based Target initiative and in August this year obtained approval of our targets aligned with a 1.5°C pathway. Amdocs commits to reduce absolute scope 1 and 2 GHG emissions 21% by fiscal year 2024 from a FY2019 base year and also commits to reduce absolute scope 3 GHG emissions 13% over the same period. The initiative is a global coalition of UN agencies, business and industry leaders, mobilizing companies to set net-zero science-based targets in line with the Paris Agreement.


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