Case study

Automation

Bringing automation and transparency into the B2B sales-to-order process

See how our customer successfully overcame legacy issues and acquired omni-channel commerce engine functionality usually only seen in the consumer segment.

Amdocs

01 Jul 2019

Bringing automation and transparency into the B2B sales-to-order process

Layout canvas

A tier-1 operator seeking to accelerate enterprise and mid-market growth was constrained by a slow and complex legacy sales-to-order process.

We were asked to completely revamp the process and modernize their capabilities. The results were significant and included:

  • Cutting order time in half
  • Reducing order cancellations
  • Creating contracts in minutes
  • Compressing sales-to-finance cycle time
  • Simplifying and accelerating the creation of mega-proposals
 

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