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Launching during the Covid-19 pandemic

Launching during the Covid-19 pandemic

Three Ireland’s CIO, Stephen Reidy shares stories about his company's digital transformation and navigating the IT division during lockdowns.

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Yariv Hasar, Division President, Amdocs Global Delivery

S1 E1

15 Nov 2021

29:00

Launching during the Covid-19 pandemic

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How can you maintain and even exceed uour objectives amidst a world overwhelmed with Covid-19 challenges? At the height of the pandemic, Three Ireland did just that, successfully launching a new IT platform, including a multi-channel UI layer for consumers.

Nov 11, 2021
Launching during the Covid-19 pandemic

Stephen Reidy, CIO at Three Ireland, one of Ireland’s largest telecommunications and internet services providers, joins Yariv Hasar, Division President of Amdocs Delivery to discuss how he and his team overcame the operational challenges of their digital transformation during the first pandemic-driven lockdown.

In February of 2020, when the organizers of Mobile World Congress announced the event’s cancellation, Stephen and his team understood that something big was happening.

“It was a very scary time but I’m glad to report that it all went very well."

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Stephen Reidy

CIO at Three Ireland

They were getting ready for their first major migration from legacy systems onto a newly transformed stack with Amdocs. But then the Irish government announced a nationwide shut-down, which – not surprisingly - came as a huge shock.

Stephen and his team took the brave decision to move ahead with the project, bringing in hundreds of people from across many continents, all via Zoom.

In this episode of DevTalks, get the low-down on how it all happened behind the scenes.

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