Nov 12, 2021
The power of resilience in leadership
You’re in charge of scaling and growing the business and supporting customers. So, you plan a mega, nationwide, next generation OSS/BSS transformation, across all products and services. You know that this is the key to driving business results and improving the customer journey. And now you’re ready to launch. But then, a global pandemic hits.
Running a large transformation is not easy, to say the least. And it can even seem impossible when faced with the unprecedented challenges presented by a global pandemic.