Amdocs at Bloomberg Live: Optimizing the client experience with AI
How can automation, low-code / no-code, the cloud and more create a better workforce and business success?
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Advanced automation is improving customer relationships.
Sumit Parab, Head of Product, Industry Platforms at Amdocs; Mohit Bhat, Vice President of Customer Solutions and Innovation at Canadian National Railway and Martin J. Cheung, Vice President of Digital Transformation and Automation at CI Global Asset Management discuss the ways in which advanced automation is improving customer relationships with Bloomberg’s Deidre Depke.
“The main thing our customers looking at is the move to the cloud, and along with that, making sure this transformation, along with automation processes, makes sense and provides the right path."
