Every move counts: Mastering B2B commerce
To shift from being a legacy supplier of communications services to a digital solutions provider in the B2B segment, there are a number of attributes CSPs require from their commerce platforms.
The enterprise technology landscape is changing rapidly, creating new opportunities for communications service providers (CSPs).
While connectivity services will remain the foundation upon which CSPs’ B2B businesses are built, much potential exists to grow with “beyond connectivity” solutions – enabling them to create new revenue and deliver new value for enterprises.
Technology is becoming embedded into businesses of all sizes, across industry sectors, with the intention of delivering diverse benefits – including enabling the creation of new revenue streams, improving operational efficiency and providing the agility needed in a fast-changing world.
This means that CSP systems – covering the full lifecycle from product development through sales and fulfillment to monetization – are in the spotlight when it comes to capitalizing on the B2B revenue opportunity.
