Altice Portugal Selects Amdocs for Strategic Digital Transformation

Press Release Sep 05 2019
Altice Portugal accelerating digital-first experience for consumer and enterprise customers

ST. LOUIS –– September 5, 2019 - Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today announced that it has signed a strategic digital transformation agreement with Altice Portugal, the largest communications company in Portugal. Using open and modular solutions and services from the amdocsONE portfolio, Amdocs will help Altice Portugal centralize, automate and digitize operations across its wireless, wireline, broadband Internet and television lines of business, for both consumer and enterprise customers. By migration from multiple legacy systems to amdocsONE, Altice Portugal will be able to improve business agility and IT velocity to ensure a true digital-first experience for its customers.

“We recognize the need to continually modernize in order to provide world-class services to our enterprise and consumer customers,” said Alexandre Fonseca, Chief Executive Officer at Altice Portugal. “Amdocs will help us deliver on customer expectations for simplicity by transforming several critical business processes, such as product definition, lead management, enterprise price configuration, order entry and billing. With Amdocs’ business-value-driven approach focused on the customer experience, we will be able to bring a rich set of innovative new services and experiences to our customers, faster.”

“Organizations that focus on customer experience outperform the market by a significant margin,” said Gary Miles, chief marketing officer at Amdocs. “We are very proud to have been chosen to modernize, automate and digitize Altice Portugal’s business, and enable it to deliver on its commitment to improve people’s lives and businesses.”

Supporting Resources

About Amdocs
Amdocs is a leading software and services provider to communications and media companies of all sizes, accelerating the industry’s dynamic and continuous digital transformation. With a rich set of innovative solutions, long-term business relationships with 350 communications and media providers, and technology and distribution ties to 600 content creators, Amdocs delivers business improvements to drive growth. Amdocs and its 25,000 employees serve customers in over 85 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.0 billion in fiscal 2018. For more information, visit Amdocs at

Amdocs’ Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2018 filed on December 10, 2018 and our quarterly 6-K form furnished on February 19,May 28 and August 8, 2019.

Media Contacts:

Nick Boulton
Amdocs Public Relations
Tel: +44 (0)7896 931 335

Paul Campbell
Babel PR for Amdocs
Tel: +44 (0)20 7434 5552