Press release

A1 Bulgaria, A1 Telekom

A1 Telekom Austria Group Partners with Amdocs to Modernize its Digital Business Systems in Bulgaria Under Multi-Year Managed Services Agreement

04 Feb 2020

A1 Telekom Austria Group Partners with Amdocs to Modernize its Digital Business Systems in Bulgaria Under Multi-Year Managed Services Agreement

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Press Release Feb 04 2020

Amdocs has been selected by A1 Bulgaria as part of a long-term extension to years of successful joint business

ST. LOUIS – February 4, 2020 – Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today announced a multi-year managed services agreement with A1 Bulgaria, part of the A1 Telekom Austria Group, and a leading provider of digital services and telecommunication solutions in Bulgaria. As part of the project, A1 Bulgaria will be extending its digital services to all lines of business, simplifying its digital sales channels and modernizing its core systems.

Amdocs has been selected by A1 Bulgaria to modernize, automate and digitize its business, as part of a long-term extension to a previous successful project. The project will enable A1 Bulgaria to accelerate its time to market and its ability to sell more, faster, with an end-to-end digital experience for both its customers and employees. Amdocs will streamline A1 Bulgaria’s current processes by digitizing its applications, which will provide a consistent, leading customer experience across all channels.

Borislav Simeonov, Senior Director of Information Technology and Digital Transformation at A1 Bulgaria, said that “A1 Bulgaria aims to provide a consistent, leading experience for its customers, and given our recent successes, we consider Amdocs a trusted partner that will accompany us on our journey to modernize and digitize our existing business systems. This project will give us the business agility and IT velocity we need as the pace of modernization in the industry accelerates.”

Gary Miles, chief marketing officer at Amdocs, said that “CSPs worldwide are embarking on an accelerated journey to transform their business, prepare for new services and revenues in the 5G era, and deliver a digital customer experience. A1 Bulgaria is operating in a fast-moving and dynamic market, and we are delighted to be working alongside them to bring greater choice for customers, faster time to market of new, innovative offerings and the flexibility of a modern digital infrastructure.”

Supporting Resources

About Amdocs

Amdocs is a leading software and services provider to communications and media companies of all sizes, accelerating the industry’s dynamic and continuous digital transformation. With a rich set of innovative solutions, long-term business relationships with 350 communications and media providers, and technology and distribution ties to 600 content creators, Amdocs delivers business improvements to drive growth. Amdocs and its 25,000 employees serve customers in over 85 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more information, visit Amdocs at

Amdocs’ Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs’ filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2019 filed on December 16, 2019.

Media Contacts:

Nick Boulton
Amdocs Public Relations
Tel: +44 (0)7896 931 335

Paul Campbell
Babel PR for Amdocs
Tel: +44 (0)20 7434 5552
E-mail: or


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