Achieve Excellence with Business Process Service

Reimagine the customer experience with optimized business processes

True digital transformation involves much more than just IT modernization. To ensure seamless customer delivery, your business processes must be modernized.

Amdocs Business Process Services reimagines the customer experience.

Our services optimizes your business processes with greater visibility, reengineering, automation orchestration, system reconciliation and business process outsourcing.

Powered by our unique Amdocs iPaaS, an industry-focused integration framework, our services fully leverage the benefits of the cloud, including business process management, an integration platform and leading robotic process automation partner integration for efficient operations and control.

Benefits

Improved customer experience

One source of truth for service delivery, providing actionable data for improvement.
Reduced Overhead

Superior flow optimisation & automation helps reduce overhead needed to support routine operations.
Faster time to resolution

Automation monitoring and maintenance together with auto-triage accelerates remediation of issues.

Resources

Amdocs Business Process Services

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Reimagining operations and customer centricity - a TM Forum report

Most CSP opportunities need to incorporate complex B2B2X business models. Operators understand they must evolve their IT, service forms and customer & partner relationships to stay ahead of the curve.

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